Waching daily Jan 31 2017

I handle over 7,000 customers on a daily basis.

Seven thousand customers means over seven thousand invoices on a daily basis.

Tthe key driver for us moving to TermSync was to have a more accurate centralized information system.

We investigated a lot of different products

and decided that TermSync was the best source to help us achieve some of the goals we were looking to achieve.

We actually brought TermSync with me when I came to Altra.

I've been using it at my previous employer.

This product is like a miracle.

You go from having multiple sheets of paper and aging reports and the Excel spreadsheets.

Everything is in a viable little compact space where everyone has access to it.

The implementation was probably the part that I had the least amount of worries about.

It's so easy to implement.

The integration with the ERP system was very seamless.

Our people move back and forth between the two products all the time.

One of the best things about Termsync is the KPI reports.

We have KPI reports that not only track our revenue, our cash flow,

but we also have the KPIs for team member performance.

My key factor was trying to see how many touches our collection staff were getting on a daily basis,

because I had nothing before that would allow me to measure that.

Today I see the touches, how they're doing.

I can sit down with them personally and we can go over things.

And I didn't have access to that before.

I love the fact that at any given moment I can run a report,

and it tells me exactly what's due from which salesperson or what customer service representative.

The reception from our customers has been wonderful.

We have a variety of different customer bases from government entities to small mom-and-pop shops.

it's been a great experience for our customers,

they've definitely let us know that they appreciate TermSync.

It's been a very positive change for TEC.

It's super simple. With termsync we get paid faster.

For more infomation >> TermSync, CRM de recouvrement - Témoignages Clients - Duration: 2:18.

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Spanish txorizo omelette - Duration: 5:56.

For more infomation >> Spanish txorizo omelette - Duration: 5:56.

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Dématérialisation des commandes clients - Témoignage de Lam Research Corporation - Duration: 2:05.

My name is Dawn Uyeda. I'm with Lam Research Corporation and we have just implemented Esker on Demand.

Our Customer Service department is 70 CSRs globally located in the U.S, throughout Europe and in 6 Asia countries.

The problem that we were trying to solve is that we need to be able to grow our business without increasing our workforce and we needed to reduce our cost of sales,

and so one way that we looking at it is through automation tools.

I chose Esker, I had originally found them at an SAP conference

and so I was originally interested in it because they were a preferred partner of SAP.

I started engaging with the sales representative who invited me to an Esker conference.

And through the Esker conference I was really able to ascertain the comfort and happiness of the Esker user base.

When you're implementing a project things always go wrong,

and so is the reaction to the organization about who did what,

or is it about how do we move forward successfully.

And with Esker it was all about how we move forward successfully and how do we partner in moving forward successful

It was my goal to make it seamless to our customers.

They shouldn't know whether an order was processed with Esker or processed manually through SAP.

All we're doing is improving the efficiency and the effectiveness of the execution.

Success looks for us to be able to reduce our overhead processing costs by 25%.

I value my relationship with Esker because Esker has the same values that Lam has.

And Lam really strives to partner with their customers and I see that Esker strives to partner with our customers.

And that has meant a big deal to us and very very important in our selection of a vendor.

For more infomation >> Dématérialisation des commandes clients - Témoignage de Lam Research Corporation - Duration: 2:05.

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Dématérialisation des commandes clients - Témoignage de Siemens Healthineers - Duration: 2:35.

My name is Greg Foss, I work for Siemens Healthineers.

I am a Senior Manager of our global Order-to-Cash automation team.

This team has direct responsibility to perpetuate Sales Order Process automation at a global scale across the entire Siemens Healthineers continuum.

We've been using Esker for approximately 7 years now.

Our focus is primarily been on a Sales Order Processing side,

however we are currently involved in multiple initiatives to work with Esker to extend our AP and AR functionality at a global scale.

Esker has really enabled us to operate as lean as we possibly can.

Our monthly fax order were within the continental United States is approximately 6,000 fax orders a month.

If you look at the cost of fax machine maintenance, paper costs, toner costs, man-hours, lost man-hours and keying these faxes in,

we've seen drastic reductions across-the-board.

We can make better time of our Customer Service Representatives work day.

Rather than spending lengthy time at re-keying or manually entering orders,

Esker really enables us, or our CSRs specifically, to be more productive throughout the course of their day.

Our CSRs have now been able to shift their focus from more transactional function to more Customer Service function.

This has been a win-win across the board.

Our customers now feel that they're getting the service they require,

while our CSRs have the time to focus on them with reducing the manual time spent on keying orders.

Working for a healthcare company nothing is more important to us than our focus on quality.

Through Esker Sales Automation Processing tools, we've been able to greatly reduce the amount of manual errors associated with fax order entry.

By providing our CSRs the capability to literally cut and paste from a fax view into SAP and correct any errors that may arise,

has significantly reduced our total cost of quality.

Our collaboration with Esker over the years has been nothing short of a true partnership.

No matter what business need we're trying to address,

Esker has always been very responsive and very collaborative in their approach

and it's literally the company that will not say no.

It's not just the word yes but it's the intent behind the yes that really makes the partnership beneficial for us.

When I think about the future, specifically when I think about the future of working with Esker, I feel that our possibilities are limitless.

Growing beyond what we're doing in the areas of Sales Order Processing and broadening our horizons to AP and AR at a global level,

Esker is our first platform of choice and our first partner of choice.

We truly feel that they can meet all of our needs and we're genuinely excited to keep this partnership going forward into the future.

For more infomation >> Dématérialisation des commandes clients - Témoignage de Siemens Healthineers - Duration: 2:35.

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Beret - Dime quien ama de verdad (Cover by Tony Cuenca) - Duration: 2:34.

For more infomation >> Beret - Dime quien ama de verdad (Cover by Tony Cuenca) - Duration: 2:34.

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Autorespond Academie haal meer uit e-mailmarketing en online marketing - Duration: 1:00.

For more infomation >> Autorespond Academie haal meer uit e-mailmarketing en online marketing - Duration: 1:00.

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Deseable Deja Vu Ft Richard Correa - Duration: 5:56.

Hello

We are Deja Vu Chubut Argentina

and we will share with you a song

Marcos Brunet called Desirable

We have the great pleasure of being accompanied by Richard Correa

in keyboard and voice

and this song inspires us to think

and thank the love of Jesus Christ

for those who do not know

It is a kind of love that overcomes all kinds of human understanding

Jesucrito really love makes possible all the Impossible

and we wish for your life you can meet

and you can have this blessing that we had

Hope you like

For more infomation >> Deseable Deja Vu Ft Richard Correa - Duration: 5:56.

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David Luttenberger, a propósito de la Cumbre de Innovación en Envases 2017 - Duration: 13:27.

For more infomation >> David Luttenberger, a propósito de la Cumbre de Innovación en Envases 2017 - Duration: 13:27.

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Anthony Quintana0 Presentando De Vuelta Los Parchos En Los Mahones - Duration: 4:08.

For more infomation >> Anthony Quintana0 Presentando De Vuelta Los Parchos En Los Mahones - Duration: 4:08.

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Número de Identificación Personal del Contribuyente (ITIN) - Duration: 3:17.

For more infomation >> Número de Identificación Personal del Contribuyente (ITIN) - Duration: 3:17.

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Dématérialisation des commandes clients - Témoignage de Hager Companies - Duration: 1:54.

My name is Steve Welch and I'm a Customer Service Manager at Hager companies.

The problem we were trying to address was everything was manual.

We were keeping track of our order counts manually.

The process was all orders within 48 hours and we were tracking that by color coded paper.

So on Monday the color was yellow, Tuesday it was green, Wednesday it was orange

and then we could quickly identify how old the orders were on our desk.

Before we did a color process, the customer would call and say I sent my order in three days ago and why hasn't it been entered.

It was impossible to identify which order it was, because you'd have to flip through a stack and it could be on the bottom of the stack.

We wanted to increase the order entry speed and reduce the number of errors from processing orders.

Esker has met my expectations as far as the software and what I expected it to do.

The more orders you process through Esker, the better it gets and it increases your order entry speed.

The transition into Esker has been seamless to our customers.

They still think they're emailing orders to Hager companies, we then forward into the Esker platform.

Orders are being processed quicker than they had been before.

Customers' assumption is we're probably just getting better in orders or we've hired more CSRs.

Customer Service satisfaction has increased, the fewer errors you make, the happier the customers are.

You never know when that one mistake may be the boiling point,

where a customer goes and takes their business somewhere else.

Esker makes my work easier because there's one location for all our purchase orders where it's accessible by all CSRs no matter what location they're at.

Esker is the future.