Waching daily Feb 26 2018

Julie Desk Production presents

"Hey, What's Up?"

Hello

Hello

So what's up?

I just started testing this service

called Julie Desk.

What's Julie Desk?

To put it simply,

its a virtual assistant

based on Artificial Intelligence

that helps me organize meetings.

A virtual assistant,

I imagine that's something like

Siri?

It's all a question of responsibility.

[Panther]

When you use Julie Desk

you delegate a task

from A to Z.

You're delegating a real responsibility.

Whereas when you use Siri,

you're using a vocal command system.

You dictate a command

and Siri executes the task.

Take a car for example.

Having Siri

is like having a car

with a voice command system:

You tell it to turn left,

it turns left,

you tell it to turn right,

it turns right.

But in the end,

you're still the one driving the car,

with minimal changes.

With Julie Desk,

it's more like having a self-driving car,

you tell it to go from point A to B

and the car decides

how to take you there.

You're not driving anymore.

It's this level of responsibility

that separates Julie Desk

from a system like Siri.

Hey what are you guys talking about?

We're talking about Julie Desk,

Margot's virtual assistant.

Oh you have a robot ?

Because I saw that Pepper robot the other day

and it was so cool.

No, it's not a robot at all.

It's an email address

that I copy on all of my emails

to organize my meetings.

Ok so do you have to send emails in robot language to your clients?

No

actually I write emails in the usual way.

I can write in English or in French.

It uses Natural Language Processing.

Natural Language Processing?

It is a kind of Artificial Intelligence

targeted toward modeling natural human language.

It encapsulates all techniques

that allow a computer to understand

and analyze language.

Thanks to these algorithms,

Julie will be able to extract information

from the emails that she receives,

analyze them

and send an adequate response.

Does that make sense?

OK

So you can send an email to clients

asking them to set up a meeting

without using any particular keywords?

That's it...

That's great!

I tend to go to my clients' offices often.

I don't see how Julie Desk

could know if I have a meeting at my clients' offices

or at my own.

It's simple.

When you sign up for Julie Desk,

you can set preferences

so that Julie can know the times you'd be available for meetings

as well as your prefered meeting places

and prefered mode of transport.

So that Julie can organize a meeting

in the same way you would yourself,

we ask that you share your meeting preferences,

their duration,

your contact information

etc.

For example,

I never take meetings on Monday mornings,

and they take place at my offices by default.

In general,

when you delegate meeting organization

to Julie,

it's like delegating a task to a third party:

the more precise you are in your request,

the better she'll be able to organize meetings

in the way that you'd imagined.

Julie can't read your mind!

But you're not afraid

that it'll mess up your agenda

and your meetings?

I've tested a few chatbots

and generally they aren't very reliable.

It's not a chatbot

like the kind you have on Messenger.

Those are under human supervision

to guarantee quality of service.

Human supervision?

Where's the artificial intelligence in that?

We have a team of human supervisors

that pay attention to note and correct

all actions performed by our algorithms

The goal is to organize meetings for our users,

so it doesn't end up sending messages such as

" Oops, I don't understand, please rephrase your question,"

especially when professional relationships are involved.

Our team of supervisors

take over when necessary.

If a human can understand it,

Julie can too.

The beauty of this process

is that it allows us to continually improve.

Supervisors note correct actions and errors,

and serve as real teachers for the program.

Julie can also gain more and more autonomy

as our algorithms improve based on user experience.

It's called supervised machine learning.

Got it?

Ah ok !

Personally,

the idea that my emails could be read

by people I don't know,

bothers me,

it's a bit touchy security wise.

I wouldn't worry,

I've read their terms and conditions

and it's actually very secure!

No need to worry.

We have very strict confidentiality policies.

The ensemble of data used to plan meetings:

including emails you send to the service

and data from your agenda,

are accessible on our local servers

and dedicated infrastructure.

We don't have any access to your emails,

whether they are professional or personal,

or your contacts.

It is important to note

that the entirety of the data we stock

is stocked in an encrypted format.

We house the data in France.

Our infrastructure and procedures

respect GDPR principles

and very soon that of the ISO 27001 standard.

In any case I keep a close eye on things!

Check and Mate!

How do I sign up ?

Hold on, I can sponsor you.

With the sponsorship program at Julie Desk,

it's Christmas every day of the year!

The more you recommend Julie,

the more you receive gifts!

For example,

this sticker

you can put on your computer,

Julie Desk chocolates

that you can taste as you like…

hmm delicious!

This mug

to take to the office

to drink your coffee,

this Julie Desk t-shirt

or even this sweatshirt

so you can wear all the Julie Desk colors proudly!

Want these gifts?

All you have to do is talk about Julie

to your friends,

and no excuses!

You now have all the information you need to do so!

As for us,

all that's left to do is wish you a

HAPPY NEW YEAR!!!

"Hey, What's Up?"

Based on true stories

Produced, realized and distributed by Julie Desk